Discover the secrets to building lasting customer relationships and loyalty with the powerful 5-S Model. This free event will cover:

• Setting Expectations: Learn how to establish clear expectations with your clients from the start.

• Serving: Master the art of delivering exceptional service consistently.

• Surveying: Understand the importance of regular feedback and how to utilize it for continuous improvement.

• Surpassing: Find out how to exceed customer expectations and create memorable experiences.

• Sustaining: Develop strategies to maintain long-term relationships and foster customer loyalty.

Attending this workshop will enhance your customer service skills, helping you increase repeat and referral business while networking with industry professionals. It’s an excellent opportunity to gain valuable insights and practical tips for applying the 5-S Model in real estate and other industries.

Don’t miss this opportunity to elevate your customer experience game!

This class will be recorded and the video, presentation and workbook will be provided to all attendees. We look forward to sharing successful insights and ideas with you!