Thursday, July 24 2025 | 12:00-1:00pm CST

Want more referrals, repeat clients, and raving fans?
Join me, for a powerful FREE training where I’ll show you exactly how to create an unforgettable client journey with my proven 5-S Model for Customer Experience—designed specifically for real estate agents who are ready to elevate their business.

Whether you're looking to wow buyers, impress sellers, or build long-term loyalty, this step-by-step framework will help you systemize your service, increase client satisfaction, and stand out in a crowded market.

💥 What You’ll Learn:
🔹 Set Expectations
Learn how to set the tone from the first conversation. From pre-listing video emails to lead sheets and welcome swag, I’ll teach you how to start strong.

🔹 Serve with Excellence
Discover how to stay consistent with communication, leverage your team and tech, and deliver on your promises—every time.

🔹 Survey Your Clients
Get real feedback that helps you improve your process and turn every closing into an opportunity for referrals and reviews.

🔹 Surpass Expectations
Surprise and delight with thoughtful touches that make your clients feel seen, valued, and excited to refer you.

🔹 Sustain Relationships
Stay top of mind with smart follow-up systems, annual marketing plans, client events, and personalized pop-bys that turn happy clients into loyal fans.

🧠 Why This Matters:
🔑 A single client can bring over $67,000 in lifetime value—if you stay in relationship.
📈 Agents who create consistent, remarkable experiences win more business and work more efficiently.
✨ The best marketing is a happy client who can't stop talking about you.

✅ Perfect For:
Real estate agents ready to deliver 5-star service

New and seasoned agents looking to scale through relationships

Anyone who wants to create a referral-based business that lasts